Luluria Jewelry FAQs
Q: Where does Luluria Jewelry source its materials?
A: Luluria Jewelry is committed to ethical sourcing and sustainability. We source our diamonds, Moissanite, and precious metals from suppliers who adhere to strict ethical standards, ensuring that our materials are conflict-free and environmentally responsible.
Q: Can I order custom jewelry pieces?
A: Yes, we offer custom jewelry services. Our team of skilled designers and artisans can work with you to create a piece that perfectly matches your vision. Contact us at Service@luluriajewelry.com to start the process.
Q: What is your return policy?
A: We offer a 30-day return policy for all purchases. If you're not completely satisfied with your order, you can return it within 30 days of receipt for a full refund or exchange. Items must be returned in their original condition.
Q: How can I ensure my jewelry fits perfectly?
A: For rings, we recommend using our ring size guide available on our website. For bracelets and necklaces, we provide length measurements and size options to help you choose the best fit. If you have specific sizing concerns, please contact our customer service for personalized assistance.
Q: Do you offer international shipping?
A: Yes, Luluria Jewelry ships worldwide. Shipping costs and delivery times vary depending on the destination. Please visit our shipping policy page for more details or contact us directly for specific inquiries.
Q: How do I care for my Luluria Jewelry pieces?
A: To ensure the longevity of your jewelry, we recommend keeping it away from chemicals, extreme temperatures, and direct sunlight. Clean your jewelry regularly with a soft cloth and store it in a dry place. For more detailed care instructions specific to your piece, please refer to our jewelry care guide.
Q: Does Luluria Jewelry offer a warranty?
A: Yes, we offer a lifetime warranty against manufacturing defects. If you encounter any issues with your jewelry due to craftsmanship, please contact us for a complimentary repair or replacement.
Q: How can I track my order?
A: Once your order is shipped, you will receive an email with a tracking number and a link to track your package. If you have any issues tracking your order, please contact our customer service team for assistance.
Q: Is my personal information secure with Luluria Jewelry?
A: Absolutely. We use the latest encryption technologies to protect your personal and payment information. Your privacy and security are our top priorities.
Q: How can I contact Luluria Jewelry for more questions?
A: You can reach us via email at support@luluriajewelry.com or by phone at +1 (978) 347-2666. Our customer service team is available to answer any further questions you may have.
Q: Where does Luluria Jewelry source its materials?
A: Luluria Jewelry is committed to ethical sourcing and sustainability. We source our diamonds, Moissanite, and precious metals from suppliers who adhere to strict ethical standards, ensuring that our materials are conflict-free and environmentally responsible.
Q: Can I order custom jewelry pieces?
A: Yes, we offer custom jewelry services. Our team of skilled designers and artisans can work with you to create a piece that perfectly matches your vision. Contact us at Service@luluriajewelry.com to start the process.
Q: What is your return policy?
A: We offer a 30-day return policy for all purchases. If you're not completely satisfied with your order, you can return it within 30 days of receipt for a full refund or exchange. Items must be returned in their original condition.
Q: How can I ensure my jewelry fits perfectly?
A: For rings, we recommend using our ring size guide available on our website. For bracelets and necklaces, we provide length measurements and size options to help you choose the best fit. If you have specific sizing concerns, please contact our customer service for personalized assistance.
Q: Do you offer international shipping?
A: Yes, Luluria Jewelry ships worldwide. Shipping costs and delivery times vary depending on the destination. Please visit our shipping policy page for more details or contact us directly for specific inquiries.
Q: How do I care for my Luluria Jewelry pieces?
A: To ensure the longevity of your jewelry, we recommend keeping it away from chemicals, extreme temperatures, and direct sunlight. Clean your jewelry regularly with a soft cloth and store it in a dry place. For more detailed care instructions specific to your piece, please refer to our jewelry care guide.
Q: Does Luluria Jewelry offer a warranty?
A: Yes, we offer a lifetime warranty against manufacturing defects. If you encounter any issues with your jewelry due to craftsmanship, please contact us for a complimentary repair or replacement.
Q: How can I track my order?
A: Once your order is shipped, you will receive an email with a tracking number and a link to track your package. If you have any issues tracking your order, please contact our customer service team for assistance.
Q: Is my personal information secure with Luluria Jewelry?
A: Absolutely. We use the latest encryption technologies to protect your personal and payment information. Your privacy and security are our top priorities.
Q: How can I contact Luluria Jewelry for more questions?
A: You can reach us via email at support@luluriajewelry.com or by phone at +1 (978) 347-2666. Our customer service team is available to answer any further questions you may have.